Refund policy
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase (order number or receipt) is required
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Non-returnable items
Certain types of items cannot be returned, including:
• Perishable goods
• Personal care items (if opened)
• Gift cards
• Downloadable/digital products
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Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved:
• Your refund will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear
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Late or missing refunds
If you haven’t received your refund yet:
• Check your bank account again
• Contact your card provider, as processing times may vary
• If you still have not received your refund, please contact us
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Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us.
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Return shipping
• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• Shipping costs are non-refundable
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How to start a return
To initiate a return, please contact us at:
📧 Ghaniyltd@gmail.com
Include:
• Your order number
• Reason for return
• Photos (if the item is damaged or incorrect)